Privacy Policy

Justice for Refugees SA (J4RSA) is committed to ensuring that your privacy is protected. We have prepared this Privacy Policy to inform you how we collect information, the type of information we hold and about how we use that information.

J4RSA members, volunteers and supporters
As part of being a member of J4RSA we need to collect and store information so we can process your membership fee, maintain a list of all members and provide information to our members about our activities and advocacy on behalf of people seeking asylum and refugees.

 Personal information we gather
The specific personal information collected about members includes:

  • organisation or individual name;
  • profession/job;
  • mailing address;
  • email address;
  • home telephone and/or mobile phone number;
  • date of birth;
  • gender;
  • payment category;
  • payment card details (including transaction details/history);
  • records of your communication and interaction with us;
  • details/history of preferences, interests and behaviour relating to products, services and activity with our digital services.

J4RSA also collects and stores information about supporters who have made donations or who have indicated they would like to either volunteer at J4RSA or receive information about refugees and people seeking asylum in Australia via the J4RSA Newsletter.

How J4RSA collects personal information
J4RSA collects personal information directly from individuals as well as from third parties including public sources. For example, we may collect information from your account with a third party (such as your social media profile) when you use that account to login or connect with us.

J4RSA website
J4RSA collects information about how you use our digital services to tailor our services to you. For example, we may do this when you click on a link on our emails or website or engage with us online via social media like Facebook. The information we collect in this way is only general information derived from cookies and does not identify you.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse visits to a website, social media profile or interaction with digital services such as email. Cookies allow web applications to respond to you as an individual.  They may do this by:

  • allocating an identification number to your Internet browser;
  • determining if you have previously visited a website;
  • identifying pages on our website or third- party websites you have accessed.

Most websites use cookies. You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

How J4RSA use cookies
J4RSA uses traffic log cookies to identify which pages are being used. This helps us analyse data about our digital traffic and improve our communication in order to tailor it to supporter needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website and digital communication, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or devices or any information about you, other than the data you choose to share with us.

What we do with the information we gather
J4RSA uses this information to understand your interests and provide you with better communication, and in particular for the following reasons:

  • Maintaining internal record keeping.
  • Sending promotional emails about information which we think you may find interesting using the email address which you have provided.
  • Using your information to contact you for survey purposes.
  • Customising the website according to your interests.

All information that we collect will only be used in accordance with this privacy policy.

We will never sell or lease your information.

Where your personal information is stored
Members of J4RSA will have their personal information stored on:

  • a spreadsheet only accessible by the coordinator;
  • our online membership database Join It; and
  • Mail Chimp if they also elect to receive the Newsletter.

Non-members who receive our Newsletter will have their personal information stored only on Mail Chimp.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The spreadsheet showing your personal information is stored on the J4RSA computer and is only accessible by the coordinator. Our online membership database, Join It, uses the following security precautions:


Data mobility - Exporting your Membership data:

Data mobility - Deleting our Membership data:

  • Join It believes that we fully own our Memberships data, so if we choose to leave the platform then we can completely and permanently delete all of our data from the platform.
  • This action will delete all related Members/Memberships, Payment record, and Timeline objects.
  • Evidence: Would a publicly available document similar to above be acceptable?


  • Visitors access the site through HTTPS, so that all data transferred from your browser connection to our servers is encrypted.
  • Evidence: When visiting, you'll see the 'green lock' encryption.

Credit Cards / Payments / Stripe

  • Credit Card information is never sent to Join It’s servers. Through Stripe's SDK, they send the payment information from the client/browser directly to Stripe and Stripe returns a token to initiate payment.
  • This reduces the risk concerns around handling sensitive payment information.

 Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Marketing Opt Outs
You may opt out of receiving promotional emails from J4RSA here. You may also opt out of receiving emails and other messages from J4RSA by following the instructions in those messages. Please note that if you opt out, we may still send you non-promotional messages, such as receipts for donations or events.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for updating purposes
  • if you have previously agreed to us using your personal information, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold. If you would like a copy of the information please email To assist us in locating the information you are seeking, please provide as much detail as possible.

If you believe that any personal information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you believe that J4RSA has not dealt with your personal information in accordance with our Privacy Policy you may contact us by write to PO Box 6036 Halifax Street Adelaide SA 5000 or email Please provide sufficient details of your complaint.  We will respond and let you know who will be handling your matter and when you can expect a further response. It may be necessary for us to contact you to obtain additional details or information concerning your complaint. We will keep records of all complaints and how they were resolved.

Justice for Refugees SA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website and online communication then you can be assured that it will only be used in accordance with this privacy statement.

Justice for Refugees SA may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from May 2020.