Privacy Policy

Protecting your privacy is very important to us because we are committed to valuing people – our supporters, workers and volunteers. Our Privacy Policy below sets out how your personal information is collected, used and protected.

Justice for Refugees SA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website and online communication then you can be assured that it will only be used in accordance with this privacy statement.

Typically, we collect and store your name, address, telephone number, email, payment card details (including transaction details/history), date of birth, authorisations, records of your communication and interaction with us and details/history of preferences, interests and behavior relating to products, services and activity with our digital services.

We also use “cookies” to track visits to our website, social media profile or interaction with our digital services such as emails. A "cookie" is a small text file placed on your computer by our web server which can later be retrieved by our web servers. You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Cookies are used for information and personalisation purposes, to provide you with a better and more customised service and with a more effective digital experience. They may do this by:

  • allocating an identification number to your Internet browser;
  • determining if you have previously visited the Justice for Refugees SA website;
  • identifying pages on our website or Third Party websites you have accessed.

Justice for Refugees SA may collect information about how you use our digital services to tailor our services to you. For example, we may do this when you click on a link on our emails or website or engage with us online via social media like Facebook. Usually the information we collect in this way is only general information derived from cookies and does not identify you.

Justice for Refugees SA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to the purpose of Justice for Refugees SA

What we do with the information we gather
We require this information to understand your interests and provide you with better communication, and in particular for the following reasons:

  • Maintaining internal record keeping.
  • Sending promotional emails about information which we think you may find interesting using the email address which you have provided.
  • Using your information to contact you for survey purposes.
  • Customizing the website according to your interests.
  • We will never sell your information.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze visits to our website, social media profile or interaction with digital services such as email. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about our digital traffic and improve our communication in order to tailor it to supporter needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website and digital communication, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or devices or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Marketing Opt Outs

You may opt out of receiving promotional emails from Justice for Refugees SA here. You may also opt out of receiving emails and other messages from  Justice for Refugees SA by following the instructions in those messages. Please note that if you opt out, we may still send you non-promotional messages, such as receipts for donations or events.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for updating purposes
  • if you have previously agreed to us using your personal information, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold. A small fee will be payable. If you would like a copy of the information held on you please write to PO Box 6036 Halifax Street Adelaide SA 5000 or email

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.